Refund Policy

Refunds may be available for eligible direct purchases if the request is made within the stated refund window and the request meets the conditions below.

• Refund requests must be submitted by the original purchaser.
• We may request order details, payment proof, or account information to verify the purchase.
• Refund eligibility may depend on the product type, purchase channel, and local consumer law.
• For purchases made through the Apple App Store, refund requests must be submitted to Apple.

For direct purchases made through our website or billing flow, refund requests should generally be submitted within 7 days of the original purchase date.

For Apple App Store purchases, refund timing and eligibility are determined by Apple’s refund process and policies.

• Accidental duplicate charges on direct purchases.
• Unauthorized direct purchases, where supported by payment processor evidence.
• One-time deals or subscriptions that were clearly mischarged due to a billing error on our side.

• Requests made after the refund window for direct purchases, unless required by law.
• Refunds for dissatisfaction after the service has been actively used, unless required by law.
• Purchases that were canceled after access to the paid service or entitlement was delivered, unless required by law.
• Apple App Store purchases not submitted through Apple’s refund process.

If you purchased GetThis through the Apple App Store, Apple handles the purchase, billing, and refund process.

Please use Apple’s refund request flow, including the App Store or Report a Problem page, for any Apple App Store purchase issues.

For direct purchases, email us at hi@getthis.day with your order details and the reason for the request.

Please include the email address used for purchase, the plan name, purchase date, and any relevant receipt or invoice information.

For Apple App Store purchases, use Apple’s refund request flow in the App Store or Report a Problem page.